Our Services

Community Mental Health Services

24-Hour, Toll Free Crisis Service:

24-hour, toll-free crisis phone and in person interventions. Staffed by master level therapists available to respond to crises. 

Alzheimer-Dementia and Older Adult Outreach:

Services and supports to help adults with Alzheimer-Dementia and their families.
Older Adult Outreach Program

Assertive Community Treatment (ACT):

Provides basic services and supports essential for people with serious mental illness to maintain independence in the community. An ACT team will provide mental health therapy and help with medications. The team may also help access community resources and supports needed to maintain wellness and participate in social, educational, and vocational activities.

Community Inpatient Services:

Are hospital services used to stabilize a mental health condition in the event of a significant change in symptoms, or in a mental health emergency. Community hospitals services are provided in licensed psychiatric hospitals and in licensed psychiatric units of general hospitals.

Community Living Supports (CLS):

Are activities provided by paid staff that help adults with either serious mental illness or developmental disabilities live independently and participate actively in the community. Community Living Supports may also help families who have children with special needs (such as developmental disabilities or serious emotional disturbance).

Crisis Interventions:

Are unscheduled individual or group services aimed at reducing or eliminating the impact of unexpected events on mental health and well-being.

Crisis Residential Services:

Are short-term alternative to inpatient hospitalization provided in a licensed residential setting.

Employment Service:

Service that connects the employment skills of individuals diagnosed with a mental illness or developmental disabilities to the work needs of area businesses.
EmployAbilities 

Enhanced Pharmacy:

Includes doctor-ordered nonprescription or over-the-counter items (such as vitamins or cough syrup) necessary to manage your health condition(s) when a person's Medicaid Health Plan does not cover these items.

Environmental Modifications:

Are physical changes to a person's home, care, or work environment that are of direct medical or remedial benefit to the person. Modifications ensure access, protect health and safety, or enable greater independence for a person with physical disabilities. Note that other sources of funding must be explored first, before using Medicaid funds for environmental modifications.

Family Skills Training:

Is education and training for families who live with and or care for a family member who is eligible for specialty services or the Children's Waiver Program.

Fiscal Intermediary Services:

Help individuals manage their service and supports budget and pay providers if they are using a "self-determination" approach.

Health Services:

Include assessment, treatment, and professional monitoring of health conditions that are related to or impacted by a person's mental health condition. A person's primary doctor will treat any other health conditions they may have.

Home-Based Services for Children and Families:

Are provided in the family home or in another community setting. Services are designed individually for each family, and can include things like mental health therapy, crisis intervention, service coordination, or other supports to the family.

Housing Assistance:

Is assistance with short-term, transitional, or one time-only expenses in an individual's own home that his/her resources and other community resources could not cover.

Jail Diversion:

Case management and community support services to divert persons with mental illness, developmental disabilities or seriously emotionally disturbed children who have not committed violent crimes from incarceration.

Medication Administration:

Is when a doctor, nurse, or other licensed medical provider gives an injection, or an oral medication or topical medication.

Medication Review:

Is the evaluation and monitoring of medicines used to treat a person's

Mental Health Therapy and Counseling for Adults, Children and Families:

Includes therapy or counseling designed to help improve functioning and relationships with other people.

Nursing Home Mental Health Assessment and Monitoring:

Includes a review of a nursing home residents need for a response to mental health treatment, along with consultations with nursing home staff.

Occupational Therapy:

Includes the evaluation by an occupational therapist of an individuals' ability to do things in order to take care of themselves every day, and treatments to help increase these abilities.

Outpatient Therapy:

Office-based therapy offered in an individual, group and/or family setting available to adults, children and families.

Partial Hospital Services:

Include psychiatric, psychological, social, occupational, nursing, music therapy, and therapeutic recreational services in a hospital setting, under a doctor's supervision. Partial hospital services are provided during the day - participants go home at night.

Peer-delivered and Peer Specialist Services:

Peer-delivered services such as drop-in centers are entirely run by consumers of mental health services. They offer help with food, clothing, socialization, housing, and support to begin or maintain mental health treatment. Peer Specialist services are activities designed to help persons with serious mental illness in their individual recovery journey and are provided by individuals who are in recovery from serious mental illness.

Personal Care in Specialized Residential Settings:

Assists an adult with mental illness or developmental disabilities with activities of daily living, self-care, and basic needs, while they are living in a specialized residential setting in the community.

Physical Therapy:

Includes the evaluation by a physical therapist of a person's physical abilities (such as the ways they move, use their arms or hands, or hold their body), and treatments to help improve their physical abilities.

Prevention Service Models:

(such as Infant Mental Health, School Success, etc.) use both individual and group interventions designed to reduce the likelihood that individuals will need treatment from the public mental health system.

Psychiatric Services:

Evaluation and monitoring of mental health related symptoms, medications used to treat mental health related symptoms and the effects of such medications.   

Respite Care Services:

Provide short-term relief to the unpaid primary caregivers of people eligible for specialty services. Respite provides temporary alternative care, either in the family home, or in another community setting chosen by the family.

Skill-Building Assistance:

Includes supports, services, and training to help a person participate actively at school, work, volunteer, or community settings, or to learn social skills they may need to support themselves or to get around in the community.

Speech and Language Therapy:

Includes the evaluation by a speech therapist of a person's ability to use and understand language and communicate with others or to manage swallowing or related conditions, and treatments to help enhance speech, communication, or swallowing.

Supports Coordination or Targeted Case Management:

A Supports Coordinator or Case Manager is a staff person who helps write an individual plan of service and makes sure the services are delivered. His or her role is to listen to a person's goals, and to help find the services and providers inside and outside the local community mental health services program that will help achieve the goals. A supports coordinator or case manager may also connect a person to resources in the community for employment, community living, education, public benefits, and recreational activities.

Supported/Integrated Employment Services:

Provide initial and ongoing supports, services, and training, usually provided at the job site, to help adults who are eligible for mental health services find and keep paid employment in the community.

Treatment Planning:

Assists the person and those of his/her choosing in the development and periodic review of the individual plan of service.

Wraparound Services for Children and Adolescents:

With serious emotional disturbance and their families that include treatment and supports necessary to maintain the child in the family home.

Services for Only Habilitation Supports Waiver (HSW) and Children's Waiver Participants:

Some Medicaid beneficiaries are eligible for special services that help them avoid having to go to an institution for people with developmental disabilities or nursing home. These special services are called the Habilitation Supports Waiver and the Children's Waiver. in order to receive these services, people with developmental disabilities need to be enrolled in either of these "waivers." The availability of these waivers is very limited. People enrolled in the waivers have access to the services listed above as well as those listed here.

• Non-Family Training (for Children's Waiver Enrollees) is customized training for the  paid in-home support staff who provide car for a child enrolled in the waiver.
• Out-of-home Non-Vocational Supports and Services (for HSW enrollees) is assistance to gain, retain, or improve in self-help, socialization, or adaptive skills.
• Personal Emergency Response devices (for HSW enrollees) help a person maintain independence and safety, in their own home or in a community setting. These are devices that are used to call for help in an emergency.
• Prevocational Services (for HSW enrollees) include supports, services, and training to prepare a person for paid employment or community volunteer work.
• Private Duty Nursing (for HSW enrollees) is individualized nursing service provided in the home, as necessary to meet specialized health needs.
• Specialty Services (for Children's Waiver enrollees) are music, recreation, art, or massage therapies that may be provided to help reduce or manage the symptoms of a child's mental health condition or developmental disability. Specialty services might also include specialized child and family training, coaching, staff supervision, or monitoring of program goals.

Services for Persons with Substance Use Disorders:

The Substance Abuse treatment services listed below are covered by Medicaid. These services are available through the PIHP or Substance Abuse Coordinating Agency.

• Access, Assessment and Referral (ARR) determines the need for substance abuse services and will assist in getting to the right services and providers.
• Outpatient Treatment includes counseling for the individual, and family, and group therapy in an office setting.
• Intensive Outpatient (IOP) is a service that provides more frequent and longer counseling sessions each week and may include day or evening programs.
• Methadone and LAAM treatment is provided to people who have heroin or other opiate dependence. The treatment consists of opiate substitution monitored by a doctor as well as nursing services and lab tests. This treatment is usually provided along with other substance abuse outpatient treatment.
• Sub-Acute Detoxification is medical care in a residential setting for people who are withdrawing from alcohol or other drugs.
• Residential Treatment is intensive therapeutic services which include overnight stays in a staffed licensed facility.

If you receive Medicaid, you may be entitled to other medical services not listed above. Services necessary to maintain your physical health are provided or ordered by your primary care doctor. If you receive Community Mental Health services, your local community mental health services program will work with your primary care doctor to coordinate your physical and mental health services. If you do not have a primary care doctor, your local community mental health services program will help you find one.

NOTE: Home Help Program is another service available to Medicaid beneficiaries who require in-home assistance with activities of daily living, and household chores. In order to learn more about this service, you may call the local Michigan Department of Human Services at 616-527-5200 or contact the Customer services office at 1-877-333-8933 for assistance.

Medicaid Health Plan Services:

If you are enrolled in a Medicaid Health Plan, the following kinds of health care services are available to you when your medical condition requires them.

Ambulance, chiropractic, doctor visits, family planning, health checkups, hearing aids, hearing and speech therapy, home health care, immunizations (shots), lab and x-ray, nursing home care, medical supplies, medicine, mental health (limit of 20 outpatient visits), physical and occupational therapy, prenatal care and delivery, surgery, transportation to medical appointments, and vision.
If you already are enrolled in one of the health plans listed below you can contact the health plan directly for more information about the services listed above. If you are not enrolled in a health plan or do not know the name of your health plan, you can contact the Customer Services Office at 1-877-333-8933 for assistance. As of printing, this is a current list of Medicaid Health Plans providing services to CMHAMM enrollees:

• Community Choice Michigan
• Health Plan of Michigan, Inc.
• McLaren Health Plan
• Molina Healthcare of Michigan
• PHP - Mid-Michigan Family Care
• Priority Health Government Programs, Inc.

For current list of Medicaid Health Plan Providers, contact Customer Service at 1-877-333-8933 or log on to: http://www.michigan.gov/mdch/